How do I add users to my account?

Modified on Tue, 21 Nov 2023 at 01:22 PM

You can have multiple users on an account.  All users have the same permissions and functionality to initiate and accept transfers and to retire credits.  We currently do not offer a read-only user option. 


To add users to your account:

1.         The account manager should email stating the name and number of the account, the new user's name and confirmation that authorisation is given to access the account.  

2.         The new user should email separately quoting the name and number of the account, and providing a copy of photographic id, e.g. passport, driving licence, national ID card, or company ID card.  This should also be sent to

3.         The new user should also visit and click 'Login' followed by 'Sign-Up', and complete the short process. You'll receive an automated email asking you to verify your email address and login.

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