Second user approval enhances security and reduces risk by requiring two individuals to authorise transactions. This helps reduce errors and ensures accuracy by having actions verified by more than one person. It also acts as a deterrent against fraud and helps meet any internal or regulatory compliance requirements.
When a user initiates a transaction, all other users associated with the account shall receive an email notification informing them that second user approval is required. Any other user can confirm the action. (At this time, it is not possible to specify who the approver is). Please note that this feature is disabled by default.
The first user initiates the retirement or transfer of credits. Once submitted, the credits will be marked as pending approval. All other users on the account will receive an email notifying them that a transaction has been initiated and requires second user approval.
A second user will need to access the credits page and navigate to the "Pending User Review" section. Here, they will find the pending retirement or transfer request.
The second user can then choose to approve or reject the transaction by selecting the appropriate option.
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