If something goes wrong with the Marketplace platform, how do we recover credits held on the Marketplace account and funds held?

Modified on Mon, 11 Mar 2024 at 11:01 AM

Although the credits are offered for sale through our marketplace platform, which is hosted on Shopify, the credits themselves reside (and always remain) in the Registry. This is also where they are retired upon purchase. In the unlikely event of something going amiss on the Shopify platform, your credits will not be impacted and we would transfer back anything unsold and reconcile and make payment to you for any credits that have been sold. 

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